Interviews (Video Chat, Scheduling, Moderated Testing)
The Interviews feature encompasses a comprehensive set of functionalities for conducting effective user interviews. It includes seamless video chat capabilities, allowing moderators to interact with participants in real-time. The feature also offers scheduling options to facilitate the arrangement of interview sessions at convenient times for both moderators and participants. Additionally, the moderated testing aspect ensures that interviews are guided by a moderator who can ask probing questions and provide clarifications when needed. This feature enables in-depth exploration of user experiences, gathering qualitative insights, and fostering meaningful interactions between testers and moderators.